So, you came up with an app idea, did your market research and finally after weeks or months of working with your developer, back and forth testing and bug fixing, you finally made the app live. Hurray.

Now you may think the technical part is over and now it’s just about marketing and seeing the cash rolling in. However, the reality is quite different. The post-launch phase is as crucial, if not more than the development phase. Without proper support and maintenance, even the most well-designed apps can falter. And with user expectations at an all-time high, even a minor glitch can lead to a significant drop in ratings and user trust.

In Post-launch, apps are exposed to real-world users, devices, and scenarios. This exposure can unearth a plethora of challenges:

Bug Fixing:

No software is immune to bugs. It’s impossible to predict and test for all the different scenarios and ways users would use your app. So, there is always a possibility there will be bugs that are not captured during the development of the app. Regular maintenance involves identifying and fixing any unforeseen bugs ensuring a smooth user experience.

OS and Device Compatibility:
Technology is in a constant state of evolution. New devices are released regularly, and operating systems receive updates that can change how apps function. Without continuous support, your app risks becoming obsolete or facing performance issues on newer devices or OS versions. Ensuring compatibility is not just about the present but future-proofing your app for upcoming tech advancements.

Security Updates:
Cybersecurity threats are a growing concern in the digital world. With increasing instances of data breaches and hacking attempts, ensuring your app’s security is non-negotiable. Regular updates and security patches protect user data and the app, fostering trust and ensuring compliance with data protection regulations.

Performance Optimization:
As user bases grow and apps accumulate more data, there’s a potential for performance degradation. Factors like inefficient code or increased user load can slow down an app. Continuous maintenance optimizes performance, ensuring users don’t experience lags or crashes, which can be detrimental to user retention.

User Feedback and Feature Enhancement:
The app market is dynamic. User preferences change, and new trends emerge. Gathering user feedback and making iterative improvements based on this feedback ensures your app remains relevant and meets evolving user needs. This adaptability can be the difference between an app that thrives and one that fades into obscurity.

Customer Support:
A robust customer support system is the backbone of any successful app. Users need a platform where they can voice concerns, seek assistance, and get prompt responses. Efficient customer support not only resolves issues but also builds brand loyalty and trust.

Store Rating:
App store ratings significantly influence an app’s visibility and download rates. A slew of negative reviews can deter potential users. Continuous support ensures that issues leading to negative reviews are addressed promptly, maintaining a positive app store reputation.

Exposure:
Regular app updates signal to users and app stores that your app is active and current. App stores favour frequently updated apps in search results, enhancing visibility. Moreover, users are more likely to trust and download an app that’s regularly updated over one that’s been stagnant.

How Appomate Can Help:

In the vast ocean of apps, ensuring that yours not only stands out but also remains buoyant is a task that requires dedication, expertise, and a forward-thinking approach. At Appomate, we’ve crafted specialized support packages that cater to the unique needs of every app entrepreneur. Here’s a deeper dive into how we can be your anchor in the turbulent waters of the app world:

Option 1 – Basic Upkeep Package:
Think of this as your safety net. We ensure that the foundational aspects of your app remain strong and resilient.

• Bug Fixing: We address any issues reported, ensuring that your app’s user experience remains top-notch. Critical issues are addressed with urgency, ensuring minimal disruption.
• OS and Device Compatibility: As technology evolves, we ensure your app does too. We address any compatibility issues, ensuring a seamless experience across devices and operating systems.
• Server Monitoring and Updates: Our team ensures that your app’s server remains operational, conducting regular check-ups to optimize performance.

Option 2 –  Pro-active Optimise Package:
This is where we go the extra mile. Beyond basic upkeep, we proactively work to enhance your app’s performance and user experience.

• QA and Customer Support: Our team conducts regular testing to identify and rectify potential issues before they reach your users. Additionally, we monitor user feedback across platforms, ensuring that user concerns are addressed promptly.
• Development and Regular Release: With 40 hours of dedicated development every month, we refine and enhance your app based on user feedback and market trends. Regular updates ensure your app remains fresh and relevant.

Option 3 – Premium Support Package:
For those seeking an unparalleled support experience, this package offers dedicated resources committed to your app’s success.

• Full-time Dedication: With 160 hours of dedicated work, our team becomes an extension of yours, ensuring that your app remains at the forefront of innovation and quality.
• Continuous Development and Fortnightly Releases: We take ownership of the product lifecycle, ensuring that your app is always aligned with the best in the market.

The Appomate Advantage:

In a world where technology is ever-evolving, having a partner who understands the intricacies of the app market is invaluable. Appomate is not just a service provider; we are collaborators in your journey. Our expertise, combined with our commitment to our core values of courage, care, honesty, and excellence, ensures that your app remains a cut above the rest.

The journey of an app doesn’t end at its launch. In many ways, that’s just the beginning. The real challenge is in navigating the post-launch landscape, ensuring that your app remains relevant, functional, and loved by its users.

With Appomate by your side, you have a partner dedicated to skyrocketing your app’s success at every step.

Reach out to us today, and let’s chart a course towards sustained app excellence together.